Connection to television cablevision is available in all resident rooms and residents are responsible for full payment for the cable service including connection fees and monthly charges.

Canada Post delivers personal mail each week day. Residents can collect their personal mail at the reception desk after 11:00am or mail is delivered to resident rooms.

The Receptionist also receives parcels and ensures delivery to a resident's room. Residents are directly responsible for any Cash on Delivery Charges.

A Canada Post mailbox is located outside of the main entrance and the mail is collected every weekday by 9:00am. Stamps may be purchased at the Gift Shop.

Many of our residents enjoy reading one of the daily newspapers. Residents may purchase a newspaper from one of the news boxes located outside of the main entrance or read the newspapers that are available in the Library area.

Residents may also choose to have a subscription and have a daily newspaper delivered. Residents are responsible to contact the newspaper supplier to make arrangements and is responsible for full payment of the personal subscriptions. Payment arrangements can be made through the Comfort Account.

A pay telephone is located on Main Street. A free telephone is also located in the Town Hall for our residents who wish to make a local telephone call.

We encourage our residents to remain connected to their friends and the community. Many residents go out with their family and friends for several hours to enjoy meals, visits and entertainment events. Some residents may even spend overnight with their family members. Residents may go out on social leave for a maximum of three (3) days each time. Leave beyond three consecutive days is considered to be vacation time in accordance with the Provincial Long Term Care Program.

It is important that nursing staff is provided with two (2) days notice of a social outing to ensure enough time to prepare social leave medications.

Residents are also required to sign out in the social leave registry before leaving the Centre and upon return. It is very important that staff can account for each resident in the event of a disaster or if there is an unexpect illness while away from the Centre. In addition, staff is responsible for regularly accounting for each resident in the event that a resident becomes lost and at risk in the community.

In accordance with the Provincial Long Term Care Program, our residents are entitled to take a maximum of 30 vacation days each year without having to give up their residency at George Derby Centre. Annual entitled vacation time does not include social leaves of three (3) days that may have taken throughout the year.

Veterans Affairs Canada ensures that our veteran residents have access to an experienced counsellor on a monthly basis. The Counsellor is available to assist with any concerns regarding pensionable benefits from Veterans Affairs Canada. The Counsellor also communicates with the Social Workers to ensure that any questions or concerns are addressed. An appointment to speak to the area Counselor can be made at the reception desk .

We encourage family members and friends to maintain contact and visit as often as possible. There are no restrictions on visiting hours. However, we request that family members and friends visit from 9:00am and 9:00pm. A visitor will be required to leave if they are disturbing our residents.

The front doors at the main entrance are locked from 8:00pm to 7:00am each day. At all other times, residents will have to proceed to the Night Entrance for staff to authorize entry to the Centre.